- Return Policy
We want you to be happy with your dress. If you are not satisfied with your purchase, we offer the following return policy:
Return period: 30 days from the date you receive the item.
Item condition: Item must be unworn, unwashed and with original tags and packaging.
Additional information: Please include a copy of your order number and date of purchase with your return.
- Refund process
We will process your refund within 5 business days of receiving the returned item.
Refunds will be issued to your original payment method and may take some time to be credited, depending on your bank or payment provider. - Return costs
The shipping costs for return items are borne by the customer unless the item is defective or the wrong item was sent.
In some cases, you may be required to pay a restocking fee. - Exchange policy
If you wish to exchange an item, please follow the return process and you will be refunded the item you want. - Return Address
Please send returned merchandise to the following address:
PEAKPOINT RETAIL LLC
1705 P ST NW APT 52
WASHINGTON, DC 20036
- Contact Us
If you have any questions or need further assistance, please feel free to contact us at the following:
Email: support@peakpointretailllc.com
Phone: +1 774-351-5612
Thank you for choosing PEAKPOINT RETAIL LLC. We look forward to providing you with quality products and services!